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Home Help Desk Distance Learning Program Support

Distance Learning Program Support
Support and Assistance for Members of the AWCA Distance Learning Program

Enrollment

How do I enroll in the program?
Enrollment in the AWCA Distance Learning Program requires subscribing to the service, which you can do at the primary DLP page here [more]

 

How are fees set up?
Continued membership in the Distance Learning Program requires automatic billing (via the PayPal secured payment network) so that your training is uniterrupted... [more]

 

How long does it take to receive my training package?
Upon enrollment, the AWCA receives an email from PayPal with your subscription information. Approximately 48-72 hours later, your package is shipped... [more]

 

What forms of payment do you accept?
The AWCA uses the PayPal secured payment network exclusively. This means that you get the added benefit of having not only a variety of purchase options such as credit card, debit card, and eCheck, but also... [more]

 

What countries do you ship to?
Because we utilize the PayPal network, monthly DVD's are only shipped to countries that PayPal services. For a list of these countries... [more]

 

DVD Viewing

What format are the DVD's created in?
The monthly DVD's are created on the DVD+R format in order to reach the highest compatibility amongst DVD players. Most (if not all) DVD players will view DVD+R, but prior to enrollment... [more]

 

What if a DVD doesn't play?
Before enrolling the DLP, ensure that your DVD player does in fact play the DVD+R format. Most DVD players "can" view this format, but it is important to make sure... [more]

 

eBooks
How are the eBooks installed?
For eBook-related support, click here

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Updated: 03.20.2010 10:23AM MST

 
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