eBook Support
Support and Assistance for AWCA eBooks

	Tutorials (1 entry)
	Registering, Setting Up and Using an AWCA ETS Workbook
	Download and Install (3 entries)
	How do I download my eBook(s)?
	How big are the eBook files?
	How do I install my eBook(s)?
	Viewing (5 entries)
	"Fix My eBook" Program
	What's required to view an eBook?
	Lost username and/or password
	I have a new computer. How do I obtain the eBook and access information?
	My eBook used to open, but for some reason, now it doesn't
	Error Message (3 entries)
	"Registration server is busy"
	"Username/ password is invalid"
	The "Loading eBook. Please wait..." box just sits there without loading
	Updates (2 entries)
	How do I know when a purchased publication was updated? How do I receive it?
	A publication was updated but I didn't receive the update notice
	Printing (1 entry)
	What print settings do I use?
	Miscellaneous (2 entries)
	My screen capture software is being disabled when my eBook is open
	After requesting a refund, the eBook doesn't open anymore